FAQ

Do you fix computers?

Sure, but that’s not our bread and butter. Our business focus is the professional management of business IT infrastructure including the networks, servers, workstations, and applications that support business operations.

What area do you service?

Our offices are located in Greensburg and Somerset, PA allowing us to provide reliable and responsive service to most of southwestern Pennsylvania.

What are your hours?

Our standard business hours are 8am to 5pm weekdays. But our contract clients know they can reach us 24/7 any day of the year. Our service policies and systems are designed to support business clients and organizations whenever they need us.

What are your rates?

We’d love to tell you here, but would rather not make it too easy for our competitors to simply try and beat us on price. We will tell you that our basic business hourly rate is typically $20/hour below our biggest local competitor. And they can’t beat our service so give us a call and we’ll be happy to quote our rates.

Do you offer flat rate services?

We do! Our ProTech Managed Services include a bundle of services for a fixed-flat monthly rate. And we’ll also quote fixed rate and not-to-exceed rates on projects.