Exelos is a leading provider of IT services to small and medium sized businesses in southwestern PA.

Leading provider of IT services to small and medium sized businesses in southwestern PA.

Awarded Tribune Review’s “2014 Reader’s Choice”, we strive to continually bring best-in-class technologies and practices to our clients.

First Month Free

We want your business and we’ll make it as easy as possible for you to switch and save money at the same time. Exelos will give you your first month free with a new one-year ProTech managed service agreement, or start month-to-month and get your free month when you’re ready to lock in rates and discounts for a longer-term.

The Exelos Way

We want your business and we’ll make it as easy as possible for you to switch and save money at the same time. Exelos will give you your first month free with a new one-year ProTech managed service agreement, or start month-to-month and get your free month when you’re ready to lock in rates and discounts for a longer-term.

Get Help Now!

Whether you’re an existing Exelos client or a new client needing assistance, follow this link to get the help you need.

Our experienced team of technicians can quickly take charge of your infrastructure.

Ensuring seamless operation of your business IT infrastructure.

  • Easy Onboarding: Exelos makes switching easy and risk free!

  • Rapid Response: Studies show that executives rank responsiveness as one of the most important characteristics of an IT service provider.
  • Trusted Advisors: The IT landscape can be complex and scary. Security breaches are reported in the news daily and you may be facing new HIPPA, PCI and similar compliance requirements.
  • Everything Small Business: Today, even small business networks must support IP cameras, VoIP phones, branch offices, mobile workers, smart phones, tablets, private and guest wireless access, cloud services, and so much more.
  • Managed Services: You need your IT systems up and running. When systems go down, rapid response is important, but preventing downtime is even better.

Ready to experience excellence always in IT service?

“The Exelos Way!” It’s not just any way of doing business. It’s a better way of doing business.

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Flexible pricing options

We provide best-in-class solutions for our clients

All Inclusive Fixed Price Services

ProTech Managed Services

Our ProTech Managed Services are an all inclusive fixed price service emphasizing proactive monitoring and management coupled with rapid response technologies to keep your IT infrastructure running with maximum uptime.

What’s Included
  • Backup monitoring and disaster recovery support.
  • Key technology service, health and performance monitoring.
  • Centrally managed end-point security, anti-virus software and content filtering plus virus clean-up and remediation should something get thru our defenses.
  • Automated alerting and technology to automate routine tasks whenever possible.
Prepaid Discounted Hours

Support and Service Agreements (SASA’s)

For those clients who aren’t ready for managed services but still want Exelos’ “Excellence Always”

What’s Included
  • You’re pre-purchasing a block of time that you can use as needed. The more your purchase, the bigger the discount you lock in.
  • You control what services are provided and when.
  • You receive one monthly statement detailing the services provided and showing your remaining balance. When the balance gets below an agreed upon threshold, we’ll simply invoice to replenish. Our goal is for replenishment to be required only a few times per year.
  • You get priority service as a contract client.
  • Your time NEVER EXPIRES!
Break-Fix

On-Demand Support

Some clients prefer to wait until something breaks to call for support. We’ve seen that a proactive approach generally pays a dividend, but you know your business and budget so we won’t second guess you if you prefer a break-fix approach. Some clients are pretty savvy and can handle many IT issues on their own needing Exelos only for the tough problems, for consulting advice, or when they need a few extra hands on bigger projects.

What’s Included
  • Priority service.
  • A fixed rate.
  • And access to our technicians 24/7.
  • But we started out over 25 years ago providing on-demand services and know it will always have a place.
  • So if you need IT support, just call!